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Acceptable Uses Policy
and Service Guidelines

Thatís It! Ideas provides web design and hosting services to clients and has a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure that these obligations are met.


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All services provided by Thatís It! Ideas may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to, copyrighted material, material we judge to be threatening or obscene or material protected by trade secret or other statute. The subscriber agrees to indemnify and hold harmless Thatís It! Ideas from any claims resulting from the use of the service that damages the subscriber or any other party.

All pornographic content and sex-related merchandising is prohibited on all Thatís It! Ideas servers. This includes sites that may infer sexual content or links to adult content elsewhere. Thatís It! Ideas will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Thatís It! Ideas servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links

Thatís It! Ideas will be the sole arbiter as to what constitutes a violation of this provision.

Email

Spamming, sale of spam software, providing access for spam, or the sending of unsolicited e-mail, from a Thatís It! Ideas server or using an e-mail address or domain that is maintained on a Thatís It! Ideas server as reference is STRICTLY prohibited. Thatís It! Ideas will be the sole arbiter as to what constitutes a violation of this provision.

Payment Due Date and Late Payment Penalties

Thatís It! Ideas will invoice the Client, or make charges to Clientís account of record on the 1 st day of each month. 30-day advance invoices will be sent out each month, and payments are due on the 1 st of the following month after an invoice is sent to Client. A duplicate invoice will be sent on the subsequent billing month indicating overdue account. Following a 30-day grace period, Thatís It! Ideas may take the following measures:

30 days past due Ė web site will be disabled.
60 days past due - web site will be deleted and removed from the server.

Delinquent accounts will be assessed a $50 fee for a disabled account, and a $100 fee for reinstallation of web site to the server, plus any fees or costs connected with returned checks. Any returned check will result in a $30 charge to the client's account, at which time a credit card payment will be required. Client accounts more than 90 days past due will be considered abandoned. Client agrees to pay any cost of collection, including attorneysí fees. Interest on any account more than 60 daysí past due will be assessed an interest charge of 1.5% per month on the first day of each successive month. Any information stored on abandoned Thatís It! Ideas servers will be considered the property of Thatís It! Ideas.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of Thatís It! Ideas is strictly prohibited.

Refusal of Service
We reserve the right to refuse, cancel or suspend service at our sole discretion.

Support Guarantee

Thatís It! Ideas shall provide reasonable levels of technical support to Client via electronic mail or telephone as necessary and will exercise reasonable care to ensure the proper operation and accessibility of the server over the Internet.
Thatís It! Ideas guarantees that clients will receive a human generated response to new legitimate support requests within 48 hours. Failure to meet this guarantee will warrant 1 day's credit on the affected site(s) to the client's account.

Exclusions Thatís It! Ideas will not provide technical support for any unauthorized client software installations, client enhancements, server-side upgrades, or third-party software installations on or to the servers. Any modifications to the software supplied Thatís It! Ideas servers may jeopardize the performance and reliability of that server. These exclusions include:

a. Apache upgrades
b. PHP upgrades, including building support into Apache Linux Kernel upgrades.
c. System libraries.
d. MySQL upgrades.
e. Other third-party software not installed by That's It! Ideas.

Client agrees that installation of unauthorized software that results in or contributes in any way to any outage or damage shall result in liability to it for technical support costs at the rate of $150 per hour until the issue caused by the installation is resolved to Thatís It! Ideas satisfaction.

Network Uptime Guarantee
Thatís It! Ideas provider, Alabanza guarantees that our network will be available at least 99.5% of any full month. If that goal is not met, Thatís It! Ideas will pass 100% of the credit from the Alabanza providers to its clients in a pro-rata fashion.

30 day Money Back Guarantee
Thatís It! Ideas is pleased to offer a money-back guarantee within 30 days of your account activation should we fail to provide satisfactory service. We do not refund InterNIC registration fees. Furthermore, Thatís It! Ideas will not and can not be responsible for any fees that you charge for your services to your customers. Our guarantee does not apply to accounts which violate our acceptable use policies, exceed the data transfer limits, domain name registrations, or resold accounts.

Shopping cart Software
Software leased from That's It! Ideas is the property of That's It! Ideas.  Leased software and all related coding is protected by copyright law. This code is non-transferable and cannot be distributed or transferred in any way to another site, or be copied to another hosting server.

Limited Liability
Thatís It! Ideas shall not be liable under any circumstances for any special, consequential, incidental or exemplary damages arising out of or in any way connected with Thatís It! Ideas services, including but not limited to damages for lost profits, loss of use, lost data, down time, loss of privacy, damages to third party even if Thatís It! Ideas has been advised of the possibility of such damages. The foregoing limitation of liability shall apply whether any claims based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise.

Thatís It! Ideas will not censor any content on the INTERNET. It will be the CLIENT's responsibility for the usage of his account and any consequences of this usage.

Disclaimer:
Thatís It! Ideas cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Thatís It! Ideas are resold. Thus, certain equipment, routing, software, and programming used by Thatís It! Ideas are not directly owned or written by Thatís It! Ideas. Moreover, Thatís It! Ideas holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Thatís It! Ideas sees fit.

Account Activation
By activating your account with Thatís It! Ideas, you agree to the above policies and disclaimer. Upon requesting an account activation, you are required to accept these policies, guidelines, and disclaimer and a copy of your acceptance is forwarded along with your activation request to be maintained within your account information.

All clients of Thatís It! Ideas must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation.

Thatís It! Ideas retains the right to change any or all of the above policy and guidelines at any time without notification.


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