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Email Setup Instructions

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Microsoft Internet Mail

Configuring your Email

Eudora 5.0

General Mail Settings

Netscape Mail

Microsoft Outlook and Outlook  2000

Microsoft Outlook Express

Configuring your Email

The Mail Manager is located in the control panel of your account. This is where you can set up new mail accounts, forward your mail, change the password for your mail account, etc..

The first step is to log into your control panel and then select the mail manager icon.

In the following instructions we'll assume that your domain is called .

Inital configuration

Your domain will be set up with an email account already created. The email account will have the same name as the user name for your account. If the user name for your account is user , the email account will have the address [email protected] .

If you have the basic hosting account with one email address, you are not stuck with the name of the default email account. You can delete the default email account and then create a new one to your liking. Or, if you would like to keep this account and change the password you can do that as well.

Adding a new account

Once in the mail manager you will see several links on the left side of the window. Select the one that says New Address . You will then be prompted for a username and password.

For the user name, enter only the name of the new email account. For example, if you want to add an email account for [email protected] you would simply enter sales for the user name. (The rest of the address will be added automatically.)

Next, enter the password that will allow you to access this email account. This will be the password you use no matter how you access your email (whether it is through Outlook, Eudora, our Web-based email, or any other email client).

Changing your password

You can change the password on any existing account. First, select the name of the email account with the password you want to change. (There will be a list of email accounts on the left.) Suppose you have chosen sales . This will bring up configuration page for the sales account. Choose the link that says Change password for [email protected] . This will prompt you for the new password and will ask you to confirm it.

How will you check your email?

The next step in configuring your mail is to determine how you are going to check the mail for each mail account you have created. Are you going to check the mail in this account directly, or are you going to have it forwarded to an existing email address (aol, hotmail, etc.)? Once you know what you want to do, select the appropriate forwarding options.

Select the mail account you want to configure. This will take you to the mail configuration page for that mailbox. On this page you will see three "Forwarding" options. This is how they work. Again, let's suppose you are configuring the email account sales .

Note: this part of the configuration is best done once you have already added all the email accounts you are going to use in your domain.

  • Forward email addressed to [email protected] to the sales mailbox on the server

    Choose this option if you plan on checking an email account directly either by using our Web-based email function from your control panel, or an email application such as Eudora or Outlook (recommended). It is a bit misleading to call this "forwarding". This option just means that messages sent to [email protected] will be kept in the sales email box.

  • Forward email addressed to [email protected] to other address(es) within

    Choose this option if you want to forward the messages to sales to some other account in your domain. All the accounts you have added will be listed below this option. Check the email boxes tou would like all messages for sales to be forwarded to. You can forward messages to more that one account.

    For example, suppose you set up email accounts for mary and bob . Then these two names should appear in the list below this option. If you check this forwarding option, and check mary and bob, then all email to sales will be sent to those two boxes.

  • Forward email addressed to [email protected] to address(es) outside your domain (e.g. [email protected]).

    Choose this option if you want to forward all email to sales to an email account that is outside of your domain name. For example, you might want all of your mail sent to an account you have at AOL or your local ISP. If you choose this option, enter the email address to which you want the sales messages sent. Do not use this option to forward mail to other email accounts within your domain.

Auto responder

Choose this option if you want an email sent to everyone who sends an email to the account you are configuring. For example, you might want every message to sales to automatically return a message that says "Thank you for your order". Check the box and then put your message in the response.

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General Mail Settings

Every email client requires certain information in order function correctly.  The following is general information that the typical email client will need.  If your email client requires information not shown here, please contact [email protected] to request the specific information.

The mailbox is the name of the email account that you want to check. So if you want to check your mail at [email protected] , then the mailbox name would be bob . This can be called several different things: "mailbox", "account", "user name", etc.. But these are all names for the same piece of information.

Incoming mail server
There are two things to specify here. The first is the type of incoming mail server--this is POP3.

The second thing to specify is the name of the incoming mail server. You have two options here it can be your domain name:

Or it can be your IP address:

Outgoing mail server
Your outgoing mail server--also called the SMTP server--will be the one assigned to you by your Internet Service Provider (ISP). Contact your ISP for the name of their SMTP server.

Should you find that your ISP will not provide you with this information or that they don't support SMTP servers, contact [email protected] for alternative solutions.

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Eudora 5.0

Here are the steps for configuring Eudora (version 5). For these instructions we'll assume that we are configuring Eudora for the email address [email protected] .

The Set Up Menu

Open your Eudora application. From the menu bar choose Tools . Scroll to the bottom of the tools menu and select Options . In the options window you will see a series of categories on the left side.

Getting Started

Choose the first category in the Options window--it is called Getting Started . On the right you will see several boxes in which you can input information for the following fields.

  • Real Name

    Enter the name you want displayed on your messages. In this example we will enter Bob Smith .

  • Return Address

    This field requires an email address. It can be the email address for the account you are configuring or it can be some other email address.

  • Mail Server (Incoming)

    Enter your domain name or the IP address of your domain. For this example, we would enter or the IP address for this domain (for example, ).

  • Login Name

    Enter the user name (mail box name) of the email account you want to check. For our example, we would enter bob .

  • SMTP Server (outgoing)

    There is also an option that says "Allow Authentication". You can leave this box unchecked.

Removing Mail From the Server

While you are still in the Options window, scroll down the categories from Getting Started to Incoming Mail . You can also select to have mail removed from the server when Eudora downloads the mail. You can check the relevant box to leave the mail on the server. Or you can configure Eudora to delete the mail on the server after a certain number of days.

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Microsoft Internet Mail

The sample assumes a domain name of

Full name = yourname
Email = [email protected]
Incoming POP3 Mail Server = (or IP address)
Account = username
Pass = xxxxxx
Outgoing SMTP Mail Server = The SMTP server of your Internet Service Provider
From = [email protected]

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Microsoft  Outlook and Outlook 2000

Included here are the basic steps for configuring Microsoft Outlook 2000 to send and receive email with your account.

Step 1
Open Outlook and find the tab at the top called *tools*. This will give you a pull-down menu. Depending on how you have Outlook configured, you may see different options.  You will need to look for "Accounts", "Email Services", or Services".   Now you should be in the *Internet Accounts* dialog box.

Step 2
In the dialog box, choose the *Mail* tab. Below this now you will see a line that says "Account". Highlight that line. Then on the left choose *Add*. This will start the Internet Connection Wizard.

Step 3
The Internet Connection Wizard will guide you through the steps for configuring Outlook. Here are the steps:

  • Your name

    This is self-explanatory.

  • E-mail Server Names

    For your incoming (POP3) server, you can use either or your IP address. Note: your domain name should be entered as your . Do not use the www prefix, for example.

    For your outgoing mail server (SMTP) enter the name of the outgoing mail server for your Internet Service Provider (ISP). (If your ISP does not support this, contact our support department for other options.)

  • Internet Mail Logon

    In this section you will enter the name of and password for email account you want to check. Suppose you are configuring Outlook to check email for the following email address: [email protected] You would enter webmaster as the account name. Then you would enter the password you chose for that mailbox when you configured the email account in your control panel.

  • Choose Connection

    Select *Connect using my local area network*. (Do this even if you are using a modem.)

  • Select the Default account

    To do this, highlight the account you have just created and then choose *Set as Default*.

Step 4
At this point your email client will be configured and you'll be ready to check mail.

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Microsoft Outlook Express

In these instructions, let's suppose that you are configuring Outlook Express for the email account [email protected]

Step 1

Open Outlook Express. Find the Tools menu at the top of the window and select it. In the pulldown menu select accounts .

In the set of options under accounts choose the option add and then choose mail . This will activate the Internet Connection Wizard.

Step 2

The Internet Connection Wizard will guide you through the email configuration. Follow the instructions for each step.

  • Your name

    Enter the name you want associated with this account. This can be your real name. It does not need to be your email account name.

  • Internet Email Address

    Enter the full email address of the account you are configuring. In this case we would enter [email protected] .

  • Email Sever Names

    The first thing you will need to do is select the type of incoming mail server. From the pull-down menu select POP3 .

    In the next box, enter the name of your Incoming Mail Server. Enter either your IP address (the numerical address of your site) or the domain name for your site. In our example you would enter or the IP address.

    In the next box enter the name of the Outgoing Mail (SMTP) Server . Enter the name of the SMTP server assigned to you by your Internet Service Provider (ISP). If you don't have this information, contact your ISP. If they don't provide an outgoing mail server, see our information about .

  • Internet Mail Logon

    In this window, click the option that says Logon using POP account name and Password .

    For the account name, enter only the name of the email account you are configuring. Do not enter the complete email address. In this example, you would enter only bob .

    In the next box enter the password for the bob email account.

    This should bring you to the finish screen.

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Netscape Mail

Your Name = yourname
Email Address = [email protected] (.net, .org)
Reply to = [email protected] (.net, .org)
Mail Server user name = username
Outgoing SMTP Mail Server = The SMTP server of your Internet Service Provider
Incoming POP3 Mail Server =

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